FAQ

How many rolls of wallpaper do I need? 

Whether you’re employing the skills of an experienced interior decorator or rolling up your sleeves to get the job done yourself, our wallpaper calculator located on each product page will help you work out exactly how many rolls are needed for the project at hand. Alternatively, please drop us a call on 020 8191 1060 and a member of our customer service team will be more than happy to help you with the sums. 


How do I hang my wallpaper?

You can find full hanging instructions HERE


How much does delivery cost?

Shipping is free on UK orders, £75 for orders going to Europe, and £110 for the rest of the world. And because we know just how exciting that knock-knock on the door from the delivery driver can be, we use Express delivery as the standard option across all UK mainland orders.

International orders may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Buyers are responsible for paying these additional costs which vary from country to country.


When will I receive my order? 

Raring to get your project going? We promise not to keep you waiting; our wallpapers are all printed to order in the UK and are dispatched directly to your doorstep within 14 working days. Orders from all UK customers will be shipped 48 hours after production, except for weekends and bank holidays, with a shipment confirmation email and enclosed tracking number sent for peace of mind once the order begins its journey from us to you.


Can I return my order?

Changed your mind? It happens. To request a refund or cancellation, please be sure to notify us as at hello@dadoatelier.com or on 020 8191 1060 as soon as possible or within 14 days of receipt. However, as all our wallpapers are printed to order and made just-so for each and every customer, please be aware that we can only accept returns of complete orders, and that non-refundable shipping charges may be incurred for their return to the warehouse.
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