FAQ

How many rolls of wallpaper do I need? 

Whether you’re employing the skills of an experienced interior decorator or rolling up your sleeves to get the job done yourself, our wallpaper calculator located on each product page will help you work out exactly how many rolls are needed for the project at hand. Alternatively, please drop us a call on 020 8191 1060 and a member of our customer service team will be more than happy to help you with the sums. 


How much does delivery cost?

So that you can rest assured you are never paying above the odds to receive your Dado goods, all our prices reflect the exact costs charged by our selected courier. Rates start at £15 and are calculated based on the weight and volume of your items. And because we know just how exciting that knock-knock on the door from the delivery driver can be, we use Express delivery as the standard option across all UK mainland orders.


When will I receive my order? 

Raring to get your project going? We promise not to keep you waiting; our wallpapers are all printed to order in the UK and are dispatched directly to your doorstep within 14 working days. Orders from all UK customers will be shipped 48 hours after production, except for weekends and bank holidays, with a shipment confirmation email and enclosed tracking number sent for peace of mind once the order begins its journey from us to you.


Can I return my order?

Over-ordered or changed your mind? It happens. To request a refund or cancellation, please be sure to notify us as at hello@dadoatelier.com or on 020 8191 1060 as soon as possible or within 14 days of receipt. However, as all our wallpapers are printed to order and made just-so for each and every customer, please be aware that additional and non-refundable shipping charges may be incurred for their return to the warehouse.

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